Support & FAQ's

Getting Started

Signing up for AdPiano is easy. All you need to do is fill out our registration form and integrate the code into your site for the ads to appear instantaneously.

Follow these quick and easy steps to join AdPiano now:

  • Complete our registration form.
  • Our Support team will review your application within 48 hours.
  • Upon approval you will be able to contact your Personal Manager who will provide you with requested ad codes.
  • Start earning revenue immediately!

Once you’ve been approved you can login to your Publisher Account and track your earnings.

All visitors must come from a web page or appstore/playmarket/windows store application. All surfers sent to AdPiano must be in a full size window with toolbars, location, scroll bars, etc. If none of these complies to you then you should contact support and explain how do you plan to send traffic to AdPiano.

Promotions of our websites are prohibited using email campaigns. Our websites may not be opened or loaded in a frame (especially 1x1 iframes). We don't accept PTC (paid to click), hitleap or artificial traffic generated by a device, program or a robot. We will detect it and terminate your account.

We don't accept websites containing the following content:

  1. Hacking or Phreaking
  2. Software Pirating (for example Warez)
  3. Pornographic content
  4. Containing or linking to any form of illegal activity (for example how to make drugs)
  5. Racial, ethnic, political, hate-mongering or otherwise objectionable content
  6. Material that defames, abuses, or threatens physical harm to others
  7. Inappropriate newsgroup postings, chat or forum abuse, unsolicited e-mail (SPAM)
  8. Any illegal activity whatsoever

We approve websites from all GEOs and in any language, except:

  • sites under construction
  • sites beyound 1M Top Alexa rank
  • sites with no content
  • sites with 15+ banners and 5+ pops on single page

Your application is subject to review should you have other high traffic resources like an application or a popular Facebook fan page.

We review all websites, and we reserve the right to decline any application. As part of our social responsibility, we do not allow content that in our opinion can be deemed as negative in nature, illegal or offensive in any way.

We accept websites in any language as long as they meet our traffic requirements.

You can use our ads with any other ad network you want. Just be sure not to over saturate your site with banners and popunders.

During business days (Monday - Friday) your account (domain, ad zone) application will be reviewed within 24 hours. During the weekends it might take up to 48 hours to review.

You should register a new Publisher Account

You can contact your manager by LOGING IN your account and creating a support ticket or by Skype or email, displayed in your account.

Our operating hours are Monday - Friday from 8 am till 5 pm GMT. On weekends and public holidays you should expect a slower support.

All accounts and domains are manually approved by your Personal Managers. You will recieve an email with your ad codes after your accout is approved.

You can request to add domains here. They will be active after your Personal Manager will review each of them.

You can request your ad tags. They will be active after your Personal Manager will review your zone/domains.

Please follow this link and enter your username (not email) and password

You can contact your Personal Manager to request your username change.

Account at AdPiano cannot be deleted. We can just close your account upon your request.

The domains cannot be delete from any account.

You can reset your password by pressing on "forgot password" button on the sign in page.

If your account was deactivated for fraudulent activity, we will not be able to reinstate it or approve any new applications.

However, in some cases, the source of the fraudulent activity is with traffic problems and external agents. If you believe that this is the case, please contact us and include a detailed explanation with as much information as possible..

If you have fixed problems with your website and your website now meets our requirements, you don't have to submit another application. You just need to contact your Personal Manager with this matter and your application will be reviewed again.

Rates and Ad Formats

The rates are provided by your Personal Manager after Registration at AdPiano Network and successful approval of the account.

We don't have a list with rates since rates are changing almost every minute./p>

AdPiano offers the following campaign models: CPM,CPA and CPC. Banners are CPM/CPC/CPA/CPL/CPI. Popunders are CPM/CPA/CPL/CPI/PPI.

We offer 100% fill rate for all ad formats.

AdPiano offers various ad formats for desktop and mobile devices: display banners, popunders, interstitials, push ups, direct links and slider ads.

We offer the most popular banner sizes: 160*600, 300*250, 728*90, 468*60, 800*440, 320*50. If you don't see a size you need, you may request it from your Personal Manager.

We suggest you to use 1 (one) of our banners of each size in order to prevent same banners appearing on your page.

We do not have native advertising at this time.

We don't provide responsive banners. Our banners are fixed in their dimensions.